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Bontrager guarantee: we’ve got your head and your back

At TRI-BIKE ARUBA, we want you to be confident in your purchase. And the same goes for Bontrager. That's why every Bontrager product we offer comes with the backing of 30-Day Unconditional Guarantee. In addition, Bontrager also offers some of the best replacement and loyalty programmes in the industry. So read on to learn more and shop with confidence knowing we've got your head and your back with Bontrager.

Crash Replacement Guarantee

With Bontrager's Crash Replacement Guarantee, we will provide you with a free replacement helmet if it is involved in a crash within the first year of ownership. You only pay a handling fee of AWG 20 + 10% of the helmet retail price (to cover import duties and shipping costs). Simply pass by at our shop with the crashed helmet and original sales receipt, and we will take care of it!

30-Day Unconditional Guarantee

If for any reason you’re not satisfied with a Bontrager aftermarket purchase, return the item, along with the original sales receipt to our shop within 30 days for an exchange or refund. Think of it as a 30-day test ride.

This guarantee includes Bontrager after-market components, clothing and accessories. Bontrager OE (original equipment) componentry sold as part of a bicycle is excluded. The only thing we ask from you is that used items must be cleaned for a return.

Carbon Care Wheel Loyalty Programme

A great set of carbon wheels can give your ride an instant upgrade in performance and handling. We understand they're an investment, and that's why we back every carbon Bontrager wheelset with a lifetime warranty to the original owner. When you buy Bontrager carbon wheels, you're buying confidence in craftsmanship that lasts a lifetime.

Every set of Bontrager carbon wheels is backed by the Carbon Care Wheel Loyalty Programme, which provides free repair or replacement (excluding import duties and shipping costs) in the unlikely event you damage your wheels within the first two years of ownership. TRI-BIKE ARUBA takes this loyalty programme to the next level. Within the first year, we will cover also the import duties and shipping costs for you, because we believe these wheels are the best in the market. After 2 years, we offer a discounted rebuild or replacement to the original owner regardless of the date of purchase.

This programme applies to all Bontrager carbon wheels that come as standard on bikes as well as aftermarket wheel purchases, and comes at no additional cost to the original owner.

Are you interested in Bontrager products, or do you have any questions left? Visit our shop, contact us via this page, or give us a call on +297 585 2734!

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